SERP EDGE ("we", "us", "our") operates the website serpedgedigital.in. This policy explains what information we collect, how we use it, and the choices you have. We are a Prayagraj-based, remote-first agency serving clients across India and globally.
Information we collect
- Information you give us: when you submit our contact or feedback forms, or email us, we collect your name, email, phone number, website and the details of your message.
- Usage data: like most websites, we collect anonymous analytics such as pages viewed, device type, and referring source to improve the site.
- Cookies: we use essential and analytics cookies. You can control cookies through your browser settings.
How we use your information
- To respond to your enquiries and provide our services.
- To send information you have requested, such as an audit or proposal.
- To improve our website, content and services.
- To publish testimonials — only with your explicit consent given through our feedback form.
Third-party services
We use trusted third parties to run this site, including analytics providers (such as Google Analytics) and form/hosting infrastructure (such as Netlify). These providers process data on our behalf under their own privacy terms. We do not sell your personal data to anyone.
Data retention
We keep enquiry and client data only as long as needed to provide our services and meet legal obligations, after which it is deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal data at any time. To do so, email sales@serpedgedigital.in and we will act on your request promptly.
Security
We take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, but we work to safeguard your information.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with a revised date.
Contact
Questions about privacy? Email sales@serpedgedigital.in or WhatsApp +91 88302 02424.
This policy is provided as a general template and should be reviewed by a legal professional to ensure it meets your specific obligations.